Terms of service

The Nawab Sahab platform, accessible through www.nawabsahab.co.in and operated by nawabsahab.in, offers online information services subject to your compliance with the terms and conditions outlined below.

Please carefully review this document before using or accessing the site. By accessing or using the site, you agree to abide by the terms and conditions specified herein. If you do not agree to these terms and conditions, refrain from accessing or using the site. Modifications to this agreement may occur at any time, with such changes becoming effective immediately upon posting on the site. It is your responsibility to periodically review the agreement for any modifications, and continued access or use of the site implies your acceptance of the modified agreement.

You must be above 18 years of age to use the Nawab Sahab platform.

Each patient/user will receive a separate user ID and password for accessing and participating in discussions, ensuring privacy.

It is the responsibility of the patient/user to safeguard their user ID and password to maintain the privacy of their case discussions.

The website administrator reserves the right to ban any user creating problems or violating policies.

The administrator also reserves the right to cancel unconfirmed or inactive accounts.

Testimonials provided in the testimonial section are submitted by visitors/users/patients.

Comments in the article's section are submitted by readers.

Registered users can submit comments for articles, which may be published at the administrator's discretion.

The FAQ section provides general information about frequently asked questions related to sexual health and other topics, and this information may not apply to every individual.

Articles offer general information/tips about specific subjects, which may not apply to every individual.

Feedback can be submitted by visitors/users in the testimonial section, subject to the administrator's discretion for publication.

Users are encouraged to invite friends to join/visit the site.

Payment, Cancellation, and Refund Terms and Conditions:

NAWAB SAHAB offers both online and offline payment modes.

For online payments, users must provide accurate information consciously on the online payment gateway's site.

Offline payments require accurate payment details provided to the website's administrator for approval.

Cancellation of orders can be done within 24 hours of placement, with shipping charges deducted for shipped orders.

Refunds are not possible for consultations, treatments, or counseling once payment is made.

Shipping and Delivery Policy for Online Consultation:

Online consultation accounts are valid for one year from the date of payment.

Users are responsible for selecting the correct subject/section for their problem, as incorrect selections may result in non-refundable consultation fees.

Users must provide accurate information for online consultations.

The administrator decides whether to continue a consultation or not, and once closed, reopening discussions may require a new fee.

All replies are provided within 7 working days, and delays do not warrant refunds.

The administrator reserves the right to delete any case discussion or close/delete online consultation accounts without user consent.

All rights are reserved with the website's administrator.

Disputes arising from discussions with the administrator are subject to jurisdiction in Amroha (Amroha UT, India) Court.

Shipping and Delivery Policy for Treatments or Online Counseling:

Once payment is made, it is non-refundable.

Treatments will be provided from the clinic or dispatched within 7 working days for those unable or unwilling to visit in person.

Online counseling charges vary and are calculated by the doctor as per the case.

Treatment payments can be made at the clinic or through bank transfer.

The website is not responsible for any loss/damage during transport, and refunds will not be issued.

Users must provide accurate contact information for shipping.

Online counseling appointments must be adhered to, or fees will not be refunded.

Online treatment/counseling is advised for those unable to visit in person.

Users are responsible for providing progress reports for their cases.

Results may vary, and no guarantees of cure are provided.

Disputes are subject to jurisdiction in Amroha (Amroha, UT, India) Court.

Delivery and Shipping Policy:

Products are shipped upon payment confirmation.

Efforts are made to ensure timely delivery, and delays may occur due to various factors.

Products are shipped within 24 hours, and delivery takes about 5 to 7 days.

Complete billing details are required for timely delivery.

A person must be present to receive and sign for deliveries.

Additional shipping charges may apply for missed deliveries.

Customers are advised to inform relevant personnel about expected deliveries to avoid extra fees.

Address changes after shipping may incur additional charges.

Refund Policy:

Refunds are issued for defective, lost, or damaged items.

Customers must inspect items upon receipt and report issues immediately.

Refund requests can be made via email or phone, with reasons provided.

Incomplete, damaged, or incorrect orders must be reported within 24 hours for resolution.

Shipping charges are deducted for cancelled orders.

For cancellations, contact customer care.

Please note: Shipping charges may apply for redirecting packages to new addresses.

NAWAB SAHAB prioritizes customer satisfaction and strives to address issues promptly and effectively.