Refund policy

At LEMERLY ECOMMERCE LLP , we strive for your complete satisfaction with our products, and we're pleased to offer a full refund under the following conditions:

To be eligible for a return, your item must be in its original sealed packaging and in the same condition as when you received it. You'll also need to provide proof of purchase.

A full refund is possible if:

1. You received a defective item.
2. The ordered item(s) is lost or damaged.
3. The ordered item(s) is past its expiry date.

4. Product return request should be made within 3 days of delivery

5. Refund will be initiated after reviewing the refunded product and will be credited to source account within 24-48 hrs.

If you encounter a damaged or incorrect product, please inspect your order upon receipt and contact us immediately. We'll promptly address the issue to ensure your satisfaction.

To request a refund, simply email us your order details at care@nawabsahab.co.in or call us at +91 8958662922, stating the reason for your refund request. We value your feedback and use it to continuously improve our services.

While we make every effort to deliver your order accurately, if you receive an incomplete order, damaged, or incorrect product(s), please notify Nawab Sahab Customer Support within 24 hours of receipt for prompt resolution. Please note that we cannot accept liability for such delivery issues if not reported within 24 hours.

Cancellation:
You can cancel your order at any time within 24 hours of placing it. However, shipping charges will be deducted for shipped orders that are cancelled.

To cancel your order, please contact our customer care at care@nawabsahab.co.in or call us at +91 8958662922